The agency portal

What is overdue, what is next, and every certificate, on any phone.

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The portal on a phone. Nothing is overdue; every check is current or already booked.
  1. Is everything up to date?

    One line says so. Anything overdue would sit at the top in red; the visits coming up are listed with their dates, already booked.

    The portal home page for Sunbury Real Estate. Nothing is overdue, every check is current or booked, and the next visits are listed with their dates.
  2. Where does this property stand?

    Each check's status and next date on the row, and the full visit history and every document behind it.

    A property page in the portal. The electrical and smoke alarm checks with their next due dates, the visits booked, the last visit, and the job report to download.
  3. Where is the visit I asked for?

    A timeline from request through booked, attended and done, at any hour.

    A completed visit in the portal. Requested, booked, technician on site, completed, with the date of each, and the job report underneath.
  4. Can you get to this one sooner?

    Pick the property, tick the checks, say when suits. It lands in our queue as a real request.

    The request form in the portal, on the first step: tick the properties, then the checks, then when suits.
  • Only your agency's records
  • Nothing is deleted, only archived
  • Every date change is logged

Questions about the portal

  • Do you issue the certificates?

    The attending electrician issues the Certificate of Electrical Safety through Energy Safe Victoria; the gasfitter issues the gas compliance certificate. We file each against the property when issued.

  • Can we move our rent roll across without re-typing it?

    Yes. Upload your property spreadsheet and existing check dates, map the columns and review errors before saving. Missing dates stay marked as never checked.

  • What does the portal show us?

    Your agency's properties, check statuses, due dates and visit history, with certificates and reports to download. You can also add properties and request visits.

  • How quickly can you start?

    Agency setup takes a few business days. Visits are booked once your properties are loaded. Tell us about overdue checks so we can plan the catch-up with you.

Want your team on it?

Tell us about your properties. We’ll help you plan the checks.

Prefer to talk? 1300 815 530